/* Conversation-first Packabe surface, deliberately familiar to messaging users. */
.wm-app .wm-contact .wa-avatar{display:grid}.wm-app .wa-chat-item.selected:before{display:none}.wm-app .wr-reply:after{content:"↩\FE0E"!important}
.wm-app.wa-app{--wa-ink:#111b21;--wa-muted:#667781;--wa-line:#e9edef;--wa-purple:#008069;font-family:"Segoe UI",Helvetica,Arial,sans-serif;display:grid;grid-template-columns:64px minmax(0,1fr);height:100dvh;min-height:0;overflow:hidden;background:#fff;color:#111b21;font-size:14px;text-align:left;padding:0}.wm-app :focus-visible{outline:2px solid #008069}.wm-app .wm-icon{width:23px;height:23px;flex-shrink:0;display:block}.wm-rail{background:#f0f2f5;border-right:1px solid #dfe4e8;display:flex;align-items:center;flex-direction:column;padding:17px 0 13px;gap:24px;min-height:0}.wm-brand{font-size:27px;font-weight:750;line-height:32px;color:#6844ba;letter-spacing:-1px;position:relative}.wm-brand span{position:absolute;width:5px;height:5px;background:#6844ba;right:-7px;bottom:3px;border-radius:50%}.wm-rail nav{display:flex;align-items:center;flex-direction:column;gap:14px}.wm-rail nav a,.wm-rail-bottom>a,.wm-rail-bottom>button{position:relative;display:grid;place-items:center;width:42px;height:42px;border-radius:50%;color:#54656f;background:none;border:0}.wm-rail nav a .icon,.wm-rail-bottom .icon{width:24px;height:24px}.wm-rail nav a.active{color:#111b21;background:#dce1e4}.wm-rail nav a:hover,.wm-rail-bottom>a:hover,.wm-rail-bottom>button:hover{background:#e3e8eb}.wm-rail nav b{position:absolute;right:-1px;top:-2px;background:#25d366;color:#073b24;font-size:10px;font-weight:700;min-width:17px;height:17px;border-radius:20px;display:grid;place-items:center;border:2px solid #f0f2f5}.wm-rail-bottom{margin-top:auto;display:flex;align-items:center;flex-direction:column;gap:17px}.wm-operator-avatar{background:#d8e4df;width:32px;height:32px;border-radius:50%;display:grid;place-items:center;font-size:11px;color:#315f4e;font-weight:650}.wm-main{min-width:0;min-height:0}.wm-app .wm-desk.wa-desk{display:grid;grid-template-columns:370px minmax(0,1fr);height:100dvh;min-height:0;width:100%;border:0;border-radius:0;background:white;overflow:hidden;position:relative}.wm-app .wa-list{display:flex;flex-direction:column;height:100%;min-height:0;min-width:0;border-right:1px solid #dfe4e8;background:#fff;overflow:hidden}.wm-list-header{display:flex;align-items:center;justify-content:space-between;padding:17px 22px 11px;gap:10px;min-height:70px}.wm-app .wm-list-header h1{font-size:23px;letter-spacing:-.4px;font-weight:650;color:#111b21;margin:0}.wm-list-header>div{display:flex;align-items:center;gap:12px}.wm-app .wm-control,.wm-app .wm-new{border:0;background:transparent;box-shadow:none;color:#54656f;width:34px;height:36px;min-height:0;display:grid;place-items:center;padding:5px;border-radius:50%;cursor:pointer}.wm-app .wm-control:hover,.wm-app .wm-new:hover{background:#e4e9eb}.wm-app .wa-search{position:relative;padding:0;margin:4px 14px 12px;border:0;height:35px;flex-shrink:0}.wm-app .wa-search .wm-icon{position:absolute;left:13px;top:8px;width:19px;height:19px;color:#667781;pointer-events:none}.wm-app .wa-search input{padding:8px 13px 8px 48px;height:35px;border:0;border-radius:8px;background:#f0f2f5;font:13px "Segoe UI",Arial,sans-serif;color:#111b21;width:100%}.wm-app .wa-search input::placeholder{color:#667781}.wm-app .wa-filters{display:flex;gap:6px;padding:0 14px 12px;margin:0;border:0;flex-wrap:wrap;flex-shrink:0}.wm-app .wa-filters button{font-size:12px;border:0;border-radius:18px;background:#f0f2f5;color:#54656f;font-weight:400;padding:7px 11px;line-height:1.1}.wm-app .wa-filters button.active{color:#008069;background:#e7fce3}.wm-app .wa-chat-items{flex:1;overflow:auto;min-height:0}.wm-app .wa-chat-item{position:relative;display:flex;align-items:center;gap:14px;width:100%;height:92px;min-height:92px;padding:13px 18px;border:0;border-radius:0;background:#fff;text-align:left;box-shadow:none;cursor:pointer}.wm-app .wa-chat-item:after{content:"";height:1px;position:absolute;bottom:0;left:80px;right:0;background:#f0f2f5}.wm-app .wa-chat-item:hover{background:#f5f6f6}.wm-app .wa-chat-item.selected{background:#f0f2f5;border-left:0}.wm-app .wa-chat-item .wa-avatar{width:49px;height:49px;border-radius:50%;font-size:17px;background:#dfe5e7;color:#78888f;font-weight:400}.wm-app .wa-chat-copy{min-width:0;display:block;flex:1;padding-right:8px}.wm-app .wa-chat-copy strong{font-size:16px;font-weight:400;color:#111b21;display:block;max-width:calc(100% - 46px);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.35}.wm-app .wa-chat-copy p{color:#667781;font-size:13px;line-height:1.5;margin:4px 0 0;max-width:calc(100% - 24px)}.wm-app .wm-list-time{position:absolute;right:18px;top:20px;font-size:11px;color:#667781}.wm-app .wa-chat-meta{margin-top:3px;display:flex;align-items:center;min-height:16px}.wm-app .wa-chat-meta .wa-tag{background:none;color:#8696a0;font-size:10px;font-weight:400;padding:0;border:0}.wm-app .wa-chat-meta small{font-size:0}.wm-app .wa-unread{position:absolute;right:18px;top:48px;min-width:19px;height:19px;padding:1px 5px;background:#25d366;color:#073b24;font-size:11px;font-weight:600;border-radius:50%;display:grid;place-items:center}.wm-list-footer{margin-top:auto;flex-shrink:0;border-top:1px solid #e9edef;background:#fff;padding:14px 16px 10px}.wm-list-footer>div:first-child{display:flex;align-items:center;justify-content:center;gap:7px;color:#667781;font-size:10px}.wm-list-footer>div:first-child .wm-icon{width:13px;height:13px}.wm-session{display:flex;align-items:center;justify-content:space-between;gap:7px;margin-top:13px}.wm-session select{border:0;color:#667781;background:#f5f6f6;padding:6px;font-size:11px;border-radius:4px;max-width:135px}.wm-session>span{font-size:10px;color:#8696a0}.wm-app .wa-conversation{display:flex;flex-direction:column;min-height:0;height:100%;background:#efeae2;min-width:0;overflow:hidden}.wm-app .wa-conv-header{display:flex;align-items:center;flex-shrink:0;height:64px;min-height:64px;background:#f0f2f5;padding:9px 18px;gap:10px;border:0;z-index:2}.wm-contact{background:none;border:0;display:flex;align-items:center;gap:13px;text-align:left;padding:0;min-width:0;flex:1;color:#111b21;cursor:pointer}.wm-contact>span:last-child{min-width:0}.wm-app .wm-contact .wa-avatar{width:40px;height:40px;border-radius:50%;background:#dfe5e7;flex-shrink:0;font-size:14px}.wm-contact strong{font-size:16px;font-weight:400;line-height:1.4;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wm-app .wm-contact small{font-size:12px;font-weight:400;color:#667781;display:block;line-height:1.5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wm-header-tools{display:flex;align-items:center;gap:14px;flex-shrink:0}.wm-app .wm-service-bar{display:flex;align-items:center;justify-content:space-between;background:#f9fafbe8;padding:6px 20px;height:33px;flex-shrink:0;border-bottom:1px solid #dedfd66b;font-size:11px;color:#748078}.wm-service-bar>span{display:flex;align-items:center;gap:7px}.wm-service-bar i{width:6px;height:6px;background:#7e9d8c;border-radius:50%;display:inline-block}.wm-service-bar i.bot{background:#a498b3}.wm-app .wm-resolve{font:11px "Segoe UI",Arial,sans-serif!important;padding:2px 6px;min-height:22px;line-height:1.2;border:0;background:none;box-shadow:none;color:#008069;border-radius:4px}.wm-app .wm-resolve:hover{background:#dcefe7}.wm-app .wa-history{flex:1;min-height:0;overflow-y:auto;padding:20px 7%;gap:12px;background-color:#efeae2;background-image:radial-gradient(#a6aa9b24 .7px,transparent .7px);background-size:19px 19px;display:flex;flex-direction:column;scrollbar-width:thin;scrollbar-color:#c6c5bd transparent}.wm-app .wa-date{align-self:center;background:#fffdf8;box-shadow:0 1px 2px #0b141a1a;color:#54656f;font-size:11px;font-weight:400;padding:5px 11px;border-radius:7px;margin:0 0 8px;line-height:1.8}.wm-app .wa-system{font-size:11px;align-self:center;max-width:90%;background:#fffdf5;color:#667781;padding:5px 11px;border-radius:7px;box-shadow:0 1px 1px #0b141a0c;text-align:center;line-height:1.7;margin:0 auto 5px}.wm-app .wa-bubble{position:relative;font-family:"Segoe UI",Helvetica,Arial,sans-serif;max-width:68%;width:fit-content;min-width:85px;border:0;border-radius:0 7px 7px 7px;background:#fff;box-shadow:0 1px .5px #0b141a21;font-size:14px;line-height:1.4;color:#111b21;padding:8px 10px 6px;white-space:normal;align-self:flex-start;overflow:visible;flex-shrink:0}.wm-app .wa-bubble.incoming:before{content:"";position:absolute;left:-7px;top:0;width:0;height:0;border-top:8px solid #fff;border-left:8px solid transparent}.wm-app .wa-bubble.outgoing,.wm-app .wa-bubble.bot{background:#d9fdd3;border-radius:7px 0 7px 7px;align-self:flex-end}.wm-app .wa-bubble.outgoing:before,.wm-app .wa-bubble.bot:before{content:"";position:absolute;right:-7px;top:0;width:0;height:0;border-top:8px solid #d9fdd3;border-right:8px solid transparent}.wm-app .wa-bubble.note{background:#fff2ca;align-self:flex-end}.wm-app .wa-bubble>small{display:flex;align-items:center;justify-content:flex-end;gap:4px;font-size:10px;color:#667781;margin-top:5px;line-height:1.2}.wm-delivery{display:inline-flex}.wm-app .wm-delivery .wm-icon,.wm-app .wm-delivery .icon{width:15px;height:15px;color:#8696a0}.wm-app .wr-image{width:auto;max-width:100%;margin-bottom:7px}.wm-app .wr-image img{display:block;max-height:280px;max-width:100%;width:260px;object-fit:cover;border-radius:5px}.wm-app .wr-reply{position:absolute;right:5px;top:3px;background:#ffffffed;border-radius:50%;width:24px;height:24px;display:grid;place-items:center;opacity:0;font-size:0;float:none;padding:0;color:#667781}.wm-app .wr-reply:after{content:"↩";font-size:16px;line-height:1}.wm-app .wa-bubble:hover .wr-reply,.wm-app .wr-reply:focus-visible{opacity:1}.wm-app .wa-composer{display:grid;grid-template-columns:36px 36px minmax(0,1fr) 43px;gap:0 8px;flex-shrink:0;padding:6px 16px 12px;min-height:0;background:#f0f2f5;border:0;align-items:end;position:relative}.wm-app .wa-composer-tabs{grid-column:1/-1;display:flex;align-items:center;gap:17px;height:26px;min-height:0;margin:0 0 4px;border:0}.wm-app .wa-composer-tabs button{font-size:10px;font-weight:400;padding:2px 0;line-height:1.4;border:0;background:none;color:#8696a0}.wm-app .wa-composer-tabs button.active{color:#008069;border-bottom:0}.wm-app .wa-composer-tabs .wm-composer-more{margin-left:auto}.wm-app .wr-compose-tools{display:contents}.wm-app .wr-compose-tools small{display:none}.wm-app .wr-compose-tools [data-rich]{width:36px;height:44px;min-height:0;display:grid;place-items:center;padding:0;color:#54656f;border:0;border-radius:50%;background:transparent;box-shadow:none;margin:0}.wm-app .wr-compose-tools [data-rich="attach"]{grid-column:2;grid-row:4}.wm-app .wr-compose-tools [data-rich="emoji"]{grid-column:1;grid-row:4}.wm-app .wr-attachments{grid-row:3;grid-column:1/-1;max-height:104px;overflow:auto;margin-bottom:4px}.wm-app .wr-attachments:empty{display:none}.wm-app .wr-quote.compose{grid-row:2;grid-column:1/-1;margin:0 0 7px;max-height:74px;background:#e4e8eb;border-left-color:#06cf9c}.wm-app .wa-composer textarea{grid-column:3;grid-row:4;background:white;border:0;border-radius:8px;padding:12px 14px;min-height:44px;max-height:120px;height:44px;font:15px/20px "Segoe UI",Arial,sans-serif;margin:0;width:100%;resize:none;box-shadow:none;overflow-y:auto;align-self:center}.wm-app .wa-composer textarea::placeholder{color:#8696a0}.wm-app .wa-compose-bottom{display:flex;grid-column:4;grid-row:4;margin:0;padding:0;height:44px;align-items:center;justify-content:center}.wm-send{border:0;border-radius:50%;width:39px;height:39px;background:#008069;color:#fff;display:grid;place-items:center;cursor:pointer}.wm-send:hover{background:#006f5c}.wm-send:disabled{opacity:.4}.wm-app .wm-send .wm-icon{width:20px;height:20px;transform:translateX(1px)}.wm-app .wm-note-mode{background:#faf0d7}.wm-app .wm-note-mode .wm-send{background:#927332}.wm-app .wa-context{display:none;position:absolute;right:0;top:0;bottom:0;width:330px;z-index:10;background:#f0f2f5;border-left:1px solid #dfe4e8;box-shadow:-8px 0 24px #0b141a12;overflow:auto;padding:0}.wm-app .wm-details-open .wa-context{display:block}.wm-app .wa-context>header{height:64px;display:flex;align-items:center;gap:22px;padding:14px 22px;color:#111b21;background:#f0f2f5;position:sticky;top:0;z-index:1}.wm-app .wa-context>header strong{font-size:15px;font-weight:400}.wm-app .wa-customer-head{background:#fff;padding:27px 20px;margin-bottom:10px}.wm-app .wa-customer-head .wa-avatar{width:140px;height:140px;margin:0 auto 19px;border-radius:50%}.wm-app .wa-customer-head h3{font-size:23px;font-weight:400;margin-bottom:8px}.wm-app .wa-customer-head small{font-size:14px}.wm-app .wa-detail{background:white;padding:20px 24px;margin-bottom:10px;border:0}.wm-app .wa-detail h4{font-size:13px;color:#008069;letter-spacing:0;text-transform:none;margin:0 0 16px;font-weight:400}.wm-app .wa-detail dt,.wm-app .wa-detail dd{font-size:12px}.wm-app .wa-detail .wa-button{color:#3b4a54;border-color:#e9edef;background:white;font-size:12px!important;border-radius:6px}.wm-app .wa-package{background:#f7f9f8;border-color:#e9edef}.wm-app .wa-context .wa-tag{color:#008069;background:#e7fce3}.wm-app .wm-conversation-search{display:flex;align-items:center;gap:10px;background:#fff;padding:8px 17px;flex-shrink:0;border-bottom:1px solid #e9edef}.wm-app .wm-conversation-search[hidden]{display:none}.wm-conversation-search>input{border:0;background:#f0f2f5;color:#111b21;border-radius:5px;font-size:14px;padding:8px 11px;min-width:0;flex:1}.wm-app .wm-conversation-search>span{font-size:12px;color:#667781}.wm-app .wa-bubble.wm-match{outline:2px solid #e0ae33;background:#fff4ca}.wm-app .wa-mobile-back{display:none}.wm-app .wa-empty p{font-size:14px}
@media(min-width:1600px){.wm-app .wm-desk.wa-desk{grid-template-columns:420px minmax(0,1fr)}.wm-app .wa-history{padding-right:10%;padding-left:10%}}
@media(max-width:1050px){.wm-app .wm-desk.wa-desk{grid-template-columns:320px minmax(0,1fr)}.wm-app .wa-bubble{max-width:85%}.wm-app .wa-history{padding:18px 5%}.wm-app .wa-chat-item{padding-left:13px;gap:10px}.wm-app .wa-chat-copy strong{font-size:15px}.wm-app .wa-conv-header{padding:9px 13px}.wm-header-tools{gap:6px}.wm-app .wa-filters{gap:5px;padding-left:12px;padding-right:12px}.wm-app .wa-filters button{padding:7px 10px;font-size:11px}.wm-app .wa-composer{padding:6px 10px 10px;gap:0 4px}}
@media(max-width:760px){.wm-app.wa-app{display:block;height:100dvh;min-height:0;padding:0}.wm-rail{display:none}.wm-main{height:100%}.wm-app .wm-desk.wa-desk{display:block;height:100dvh;min-height:0;border:0;border-radius:0}.wm-app .wa-list{height:100%;border:0}.wm-app .wa-conversation{display:none;height:100%}.wm-app .wa-chat-open .wa-list{display:none}.wm-app .wa-chat-open .wa-conversation{display:flex}.wm-app .wm-list-header{padding:21px 20px 12px;min-height:75px}.wm-app .wm-list-header h1{font-size:28px}.wm-app .wa-search{height:42px;margin:3px 16px 14px}.wm-app .wa-search input{height:42px;font-size:15px;padding-left:43px}.wm-app .wa-search .wm-icon{top:11px}.wm-app .wa-filters{padding:0 16px 13px;gap:7px}.wm-app .wa-filters button{font-size:12px;padding:8px 12px}.wm-app .wa-chat-item{height:91px;min-height:91px;padding:14px 18px;gap:14px}.wm-app .wa-chat-copy strong{font-size:17px}.wm-app .wa-chat-copy p{font-size:14px}.wm-app .wa-chat-item .wa-avatar{width:52px;height:52px}.wm-app .wa-mobile-back{display:grid;place-items:center;background:none;border:0;color:#54656f;width:24px;flex-shrink:0;padding:0}.wm-app .wa-conv-header{height:64px;min-height:64px;padding:9px 9px;gap:7px}.wm-contact{gap:9px}.wm-contact strong{font-size:15px}.wm-app .wm-contact small{font-size:11px}.wm-app .wm-contact .wa-avatar{width:39px;height:39px}.wm-header-tools{gap:3px}.wm-app .wm-header-tools .wm-control{width:29px;padding:4px}.wm-app .wm-header-tools .wm-icon{width:21px}.wm-app .wm-service-bar{padding:5px 13px;height:30px;font-size:10px}.wm-app .wm-resolve{font-size:11px!important}.wm-app .wa-history{padding:17px 17px;gap:11px;min-height:0}.wm-app .wa-bubble{max-width:86%;font-size:14px;line-height:1.4;padding:8px 9px 6px}.wm-app .wa-bubble>small{font-size:10px}.wm-app .wr-image img{width:225px;max-height:250px}.wm-app .wa-composer{padding:4px 8px max(9px,env(safe-area-inset-bottom));grid-template-columns:30px 30px minmax(0,1fr) 40px;gap:0 3px;min-height:0}.wm-app .wa-composer-tabs{height:25px;gap:13px}.wm-app .wa-composer-tabs button{font-size:10px}.wm-app .wa-composer textarea{font-size:16px;line-height:21px;min-height:44px;height:44px;padding:11px 10px;border-radius:20px}.wm-app .wr-compose-tools [data-rich]{width:30px}.wm-app .wm-send{height:38px;width:38px}.wm-app .wa-context{width:100%;box-shadow:none}.wm-app .wr-reply{opacity:.55;width:19px;height:19px;right:-10px;top:1px;background:#f5f4f1}.wm-app .wr-reply:after{font-size:13px}.wm-app .wr-attachments{max-height:86px}.wm-app .wm-list-footer{padding-bottom:max(12px,env(safe-area-inset-bottom))}.wm-app .wm-session>span{font-size:11px}.wm-app .wm-conversation-search{padding:8px 10px}.wm-app .wm-conversation-search>input{font-size:16px}}
@media(prefers-reduced-motion:reduce){.wm-app *{scroll-behavior:auto!important;transition:none!important}}

.wm-app .wr-reply:after{display:none!important}.wm-app .wr-reply .wm-reply-icon{display:block;width:14px;height:14px;color:#667781}